Phone OTP (Recommended)
FastestInstant OTP delivery to your registered mobile number with device-aware security checks.
- 1Enter your mobile number
- 2Submit the 6-digit OTP
- 3Access your dashboard instantly
Citizen Services
Raise a complaint, track its progress, and stay informed— all in one simple portal.
Our grievance cell is committed to timely responses and transparent updates. Choose your preferred action below to get started.
Helpline
1800-000-000
Weekdays 9am – 6pm
Prefer email? Reach our support desk at support@example.com.
Step 1
Raise a Complaint
Share details, upload any supporting documents, and assign your issue to the right department in minutes.
Start a new complaintStep 2
Track Progress
Receive automated updates, check assigned officers, and view every status change in real time.
Check complaint statusStep 3
Get Resolution
Collaborate with the department, provide feedback, and close the loop when your issue is resolved.
View your dashboardSecure Access
Choose how you want to sign in
Phone OTP Only
PolicyCitizen login is available via mobile number and OTP only. This helps keep your account secure and simple.
- 1Use your mobile number
- 2Enter the 6-digit OTP
- 3Access your dashboard
Transparency
Every complaint comes with a detailed audit trail of actions and responses.
Notifications
Get SMS and email updates whenever your complaint status changes.
Feedback Loop
Rate resolutions and help improve service delivery across departments.